Employee Assistance Programs
“Quality Care – The Best Buy”
Contributed by Eileen Siddell, MHA, CEAP, HelpPeople Director, Crouse Hospital

When employees bring personal problems to the job, they aren’t able to work to the best of their ability, which translates to a loss of productivity and loss of money.

Employee problems =

Increased health insurance claims
Lost time, absenteeism
Discipline/Supervisor time
Accidents
Decreased productivity, quality, relationships

Providing a free, confidential Employee Assistance Program (EAP) for many issues is one solution that produces measurable results.

EAP/problem resolution =

3-to-1 return on investment
Improved employee morale
Increased productivity
Decreased use of worker compensation
Liability protection for individuals protected
under the American with Disabilities Act

Services provided by an EAP include:

• Assessment, short-term counseling, and referral (if needed)
• Telephone consultation for employees, family members and supervisors
• Educational literature for employees and company
• Supervisor training including such topics as “Conflict Resolution, “Violence in the Workplace”, “Cultural Diversity”, “Sexual Harassment”, “Stress Management”, and “Reasonable Suspicion Drug Testing-Role of the Supervisor”
• Employee Orientation
• Promotional Literature
• Critical Incident Debriefing – in response to trauma/bereavement in the workplace
• Substance Abuse Professional Services

Services tailored to meet organizational needs!
Call Benefit Specialists of NY at 470-1930 more information.

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